Pricing
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| Basic Services |
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| Licensing + Pricing |
2 Recruiters
$29.95/mo
$0.00 Setup |
2 recruiters
$ 69.95/mo
$ 149.95 Setup |
2 recruiters
$ 99.95/mo
$ 199.95 Setup |
| Additional Seats (ea.) |
$ 9.95/mo |
$ 19.95/mo |
$ 29.95/mo |
| Service2 |
Not
Available |
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| Licensing + Pricing |
2 recruiters
$ 39.95/mo
$ 149.95 Setup |
4 recruiters
$ 69.95/mo
$ 199.95 Setup |
| Additional Seats (ea.) |
$ 19.95/mo |
$ 19.95/mo |
| Pre-Screening |
$5.00/chat fee applies and includes candidate pre-screening and lead - no charge for unqualified leads. Saves valuable recruiter time. |
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Click links below to jump to features and comparisons:
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| Site Traffic Monitor + 3rd Party Chat |
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| Concurrent Users |
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| All LiveJobChat versions include two (2) concurrent Recruiter licenses. This means, if you have a two (2) licenses, two (2) people can log in at the same time to take chats. Each Recruiter can handle up to 20 concurrent chat sessions with Candidates. You can purchase additional licenses as needed. |
| On-Demand (ASP) Solution |
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| Never anything to download or install. LiveJobChat is hosted within our data centers and is available by logging into our web-based user interface which is available anytime, 24/7. An optional LJC Recruiter Console Windows Component allows you to run LJC within your Microsoft Windows System Tray. |
| Browser Compatibility |
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| All LiveJobChat interfaces (Recruiter, Candidate, Administrator) are compatible with Internet Explorer, Safari, and Firefox. |
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| Candidate Chat Window |
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| Create a 100% unique client window experience that matches your web site / corporate brand. |
| Multiple Web Site Support |
 unlimited |
unlimited |
unlimited |
| LJC supports multiple organization sites. Create unique chat window designs for each individual site. Additional set-up fees may apply. |
| Offline Email Form |
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| Allows visitors to leave a message, or send them to another URL when no recruiters logged-on. |
| Language |
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| Configure LJC's user text, prompts, and messages to be in your native language and dialogue. |
| Fonts |
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| Add flare to the conversation with customizable colors, font types, and sizes. |
| Proactive Chats |
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| Create customized pop-up windows and invite candidates to converse with your recruiters. |
| Chat Button Gallery |
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| Use LJC's included graphics, or create your own design! |
| Professional Services |
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| Get LJC PRO or PRO+ professionally set-up for your organization. We can configure, customize and set-up. Our consultation helps maximize results. Set-up fees may apply. |
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| Live Site Monitor |
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| Real-time information about visitors as they browse through your site. Gather their IP address, browser configuration, current page they are on, and see what link they clicked to reach your site. |
| Candidate Footprints |
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| Track how visitors access your site. See every page they have visited, and the duration of their visit. |
| Referrer and Entry URLs |
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| Discover from where and how candidates are led to your site. |
| Geo-Location |
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| Discover what country and city the candidate/visitor is coming using IP geo-location lookup. |
| Candidate Recorder |
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| Record all candidates/visitors that reach your web site to analyze data at a later time. Data allows you to improve your online recruiting efforts. |
| Site Traffic Monitor + 3rd Party Chat |
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| An administrator (a user in addition to your current recruiter licenses) can monitor your web site traffic in real-time. View which recruiters are currently online/offline/away. Also view which candidates are in the queue, chatting, or just browsing your web site. |
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Chat Handling and Routing |
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| Automatic Chat Distribution (ACD) |
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| Routes chats to recruiter with least volume, providing efficient load balance. |
| Ring All Chat Distribution (RACD) |
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| Alert all recruiters logged in. First recruiter to pick up the chat receives control of the chat. |
| Call Queue |
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| Candidates queued on first come first served basis. |
| Multiple Departments |
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| Create multiple departments for your organization. |
Information Capture
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| Customize and create pre-screen questionnaires which the candidate must answer before a chat session begins. |
| Multiple Chat Lines |
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| Recruiters can chat with multiple candidates at the same time. Up to 20 concurrent chats per recruiter. |
| Call Transfer |
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| Chats can easily be transferred to any recruiter. |
| Surveys |
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| Create and compile custom "end of chat" surveys. |
| Spell Check |
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| Depending on the browser, spell check may be a standard feature. |
| Auto Transcript to E-mail |
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| Send chat transcripts to configured email address. |
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Proactive Pop-Up Invitations
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| Proactively send customizable chat invitations to visitors browsing your site or viewing your ads on third party sites. May be limited by advertising policy of third party sites. |
| Automatic Proactive Pop-Up Invitations |
limit 3 |
unlimited |
unlimited |
| Create filters that automatically pop up invitations to visitors on the web site based on your criteria. |
| Chat Conversation History |
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| This means faster connections, and more scalable design to handle high loads of day to day traffic. |
| SSL Secured Chat |
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| Encrypts your chat conversation ensuring no one can intercept critical dialogue. |
Typing Indicator
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| A 'user is typing' message allows each party to know when the other is typing. |
| Push URL Hotkeys |
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| Recruiters can automatically direct the candidate's browser to a specific URL. |
| Push Phrase Hotkeys |
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| Customizable phrases allow frequent questions to be answered quickly and easily by agents. |
Auto-Greetings
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| When chats are accepted, programmable greetings respond immediately to welcome candidate inquiries. |
| Chat History to Candidate |
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| Candidates can have the chat log sent to them via e-mail. Great for follow-up directions. |
| Return Candidate Recognition |
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| Using IP addresses LJC can detect prior chat histories and access same instantly. |
Recruiter-Recruiter Chat
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| Recruiters within your organization can communicate with one another via a built-in private chat room. |
| Page Tagging |
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| Give complex URLs a simple name, for example, "http://www.yoursite.com" can be tagged "Home". |
| Away Mode |
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| Useful when away from your computer, prevents visitors from chatting with you. |
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| Administrator Rights |
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| Assign rights to Recruiters which allow them to run reports and configure the chat center. |
| Proactive Pop-Up Invitation Report |
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| See the effectiveness of your Proactive Pop-Ups by viewing Reject, Accept, and Abandonment rates. |
| Candidate Recorder |
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| Records all visitors that reach your site for analysis. Use data to improve usability of your web site, and monitor how well your other Pay Per Click and Internet ad campaigns are working. |
| Site Traffic Monitor + 3rd Party Chat |
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| An administrator (a user in addition to your current recruiter licenses) can monitor site traffic in real-time. View recruiter and visitor status. Admin can engage in 3rd party chats with existing chats. |
| Recruiter Performance |
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| Administrators can monitor a recruiter's number of chats taken, average chats per day, average response time, and average call length. |
| Chat Trend |
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| Use this tool to query average chat requests per hour. Results can be downloaded into .XLS format. |
| Return Candidate Resolution/Chat History Manager |
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| Use this tool to query chat requests to find candidate requests that are solved in one chat session or multiple chat sessions. |
| Average Concurrent Chats |
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| This report allows chat center administrators to gauge the amount of concurrent chats over a specified time period. Results will indicate if the recruiting office / center is under or over staffed, suggesting changes to increase efficiency. |
Information Capture
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| Query chat requests to determine the amount of specific "information capture" requests obtained by each recruiter. Results will be available only if information capture input is created. |
Concurrent Chats
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| Administrators may produce reports about the number of concurrent chats amongst all recruiters given a specific 24-hour time period. |
| Survey Results |
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| View the results of your custom "end of chat" surveys completed by candidates. |
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| Email |
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| Live Chat |
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| Phone |
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| LiveJobChat Self-Help Knowledgebase |
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Have
more questions?
Call
us today for more details.
888-912-3330 |
