Live Chat

Unique among all the live chat systems on the Internet today, Live Job Chat was built from the ground up to help improve the use of the Internet as and employment tool for both employers and job seekers.

Live Job Chat offers many great features "but the ones most important to the job seeker and employer respectively are anonymity and pre-screening" said Audrey J. Donovan, Managing Partner of Online Recruiting Solutions. Like most live chat software, the end-user (customer or in this case the job seeker) can provide either a real name or a screen name. A name is only needed so each party can easily identify what the other party has written. "This is such a great feature for professionals who would like to explore the job market but do not wish to be receiving calls and emails with job offers", said Donovan. The pre-screen tool allows employers to ask a series of pre-qualifing questions before the job seeker is connected to a recruiter. In the event the candidate does not respond with answers that match the employers needs, the software can re-direct them as programmed by the employer. This is a great time saver for the busy recruiter.

Live Chat software has been gaining popularity over the last few years in the retail business. Many studies have shown that a live chat capability drastically decreases shopping cart abandonment. We believe this same effect will carry over with a similar issue in online recruitment, application abandonment. That is, candidates that start an online application form but fail to complete and submit. The presence of a live chat button and a human on the other end to answer any questions or concerns the potential application has is a powerful tool to recruitment industry.

If you are not familiar with live chat software, click here to read our article on this subject and for a great live chat review to other products offered on the market today.

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